<?php

namespace App\Models;

use App\Enums\TicketPriority;
use App\Enums\TicketStatus;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Model;

class Ticket extends Model
{
    use HasFactory;

    protected $guarded = ['id'];

    protected $casts = [
        'status' => TicketStatus::class,
        'priority' => TicketPriority::class,
    ];

    public const USER_ID_SEGMENT = 1; // attachments store like this: /attachments/userID/year/month/filename

    public const PERMISSION_NAME = 'manage tickets'; // permission name for check in get attachments

    public function getRouteKeyName()
    {
        return 'slug';
    }

    public function user()
    {
        return $this->belongsTo(User::class)->withDefault();
    }

    public function messages()
    {
        return $this->hasMany(TicketMessage::class);
    }
}